Right of withdrawal

You have the right to cancel this contract within 14 days without announcing the reason. The withdrawal period ends within 14 days starting from the day you received the last shipment, or in the case of downloadable products, from the moment you received the order.

In order to use your right of withdrawal, you must notify us about your decision to cancel the contract in an unambiguous way (for instance, by mail or email). The email you should contact is info(at)aamosdesignshop.com.

In order to follow the deadline of the return period, you must send us the notice of return before the return period ends.

Aamos Design Shop Oy does not offer free returns. If the customer wants to return the ordered products, the customer is responsible for the return costs of the product. We recommend the Post’s S-package for return (€ 5.90) for Finnish customers. If using the Posti S-package is not possible, you should use other possible way to send your product safe and with tracking. When returning the product, include your name, contact information and order number. This helps us to refund your order faster.
Returns can be sent to:
Aamos Design Shop Oy
Mattilankatu 24
40600 Jyväskylä

Implications of Returns

If you decide to cancel this contract, we will return you all transactions we have received from you, including shipping costs (but excluding additional costs from using a different shipping method than the most affordable one recommended by us by default), without delay and in any case within 14 days counting from the time we received your notice of return. We will perform the refund using the payment method you used in the original transaction, if you have not explicitly agreed otherwise, and in any case at no additional cost to you.

You must send the goods back without delay and within 14 days from sending the notice of return. You will have followed the due date, if you send the goods back before said 14-day period ends.

You are only responsible for the kind of value decrease of goods that did not result from treatment that is required for determining the nature, properties and functionality of the goods.

Unredeemed package

An unredeemed package is not the same thing as returning or cancelling an order. We will charge the shipping costs from a non-redeemed package for which we haven´t received a cancellation notice. Example, if you make an order that includes one product that costs 30eur and 10e worth of shipping costs. If you don’t redeem the package and it get’s returned, you will be refunded the product costs.

In problem situations

If the product has been lost or damaged during transit or otherwise you haven´t received your order, you must notify us within 14 days. If the package is damaged during transit, make an immediate complaint to the shipping company that has delivered your order.

If you have question about the order or want to refund your product, please contact us with email info(at)aamosdesignshop.com